"It takes courage to say yes to rest and play in a culture where exhaustion is seen as a status symbol." ~ Brené Brown
Sometimes, deep in our hearts, we know the actual situation but the mind takes a little more time to accept what the heart already knows. However, now it's high time, we should listen to our minds. For the next couple of days, weeks, or maybe months, we need to focus on our family, society, and ecosystem. Besides ourselves, we are equally responsible for our employees, colleagues, sales team, customer care executives, delivery personnel, and stock & warehouse management, and of course their families. It’s not just going to be on roll but also off the roll, including their vaccinations, recovery, and overall well-being. We can’t allow our employees at the office or at the storeroom to travel publically and expose themselves and their families to risk.
Out of the respect for our customers and stakeholders, we are open to trade and operating presently. So while we are here to serve you the best of gemstone quality like ever, we will encourage you to Browse, Wish list, Add to cart, and make an order like always. We will take your calls, accept orders, deliver packages, process refunds, but we will not penalize our delivery squad for a day of delayed delivery. We will not focus on the number of calls our team of customer care executives made, instead, we will focus on maintaining the legacy of trust and eminence. In this tough time of pandemic and endless uncertainties, we may sometimes not be able to provide you your desired gemstone in the usual time period but we will never disappoint you on the ground of quality and that’s certain. We hope you will understand our stance and stand with us, in case we slip on some of our delivery promises, someday.
Once this crisis is under control, for sure we will work harder and raise the bars again to deliver the best-in-class customer service experience in the whole gemstone industry (in terms of quality products, call response, perfect packing, delivery time, quick returns and, so on). We appeal to all our associates to not lower down the expectations for the rest of the year. Today, the community takes precedence over commerce,
It's time to Help and Heal.
Team Navratan.
I was in a search to buy an authentic emerald gemstone, came across Navratan and found lots of collections and varieties of gemstones. And the most beautiful part is that we can select stones within our budget and they are quite professional to offer the best service to choose it, clarify all li...
Jinu raj
Bought an Italian red coral from Navratan. I was initially skeptical about buying coral online. But I’m extremely happy and satisfied with the way they respond to the queries and answer all the questions patiently. Also received it on time, thanks Navratan!
Upasna
Navratan got me the perfect ruby stone for my engagement ring. From start to finish the customer service was simply outstanding. Highly suggested for your desired gem.
Diksha Choudhary
I was just searching for the authentic Gemstone online and in first go found NAVRATAN website. After went through the website and talk with the Owner the way he dealt with me is just amazing subsequently ordered YELLOW SAPPHIRE,RED CORAL,RUBY and HESSONITE .They provided authentic certificate wi...
PRIYAM SHANKAR
For the last three months, I was trying to purchase one Yellow Sapphire "Pukhraj", "Red Coral", "Pearl" for myself, and "one Blue Sapphire" for my spouse and I have gone through lots of gem selections stores and even online shopping, but I was not convinced due to all market reviews because I wa...
Jagruti Nimbre
I always wanted to invest in a blue sapphire and team at Navratan helped me from step one ( perfect stone selection) and kept in loop all through the process from design of the ring , clarity , quality , origin of the perfect blue Sapphire . The whole team was quite through and I loved the ring ...
Manishi Joshi
Really amazing Gem Stones they have…i purchased a Ruby from them online..and it turned out really nice and was worth it…
Amir hussain
Thank you Navratan for your efforts in shipping this amazing Navarathna stones immediately. Excellent customer support and am totally satisfied with the product quality and worth its price. Wish to place some more orders!
Vijay Laxmi
This handsome ruby captured my heard :heart:I hope it will be mine soon! Thanks for this great suggestion Abhishek sir.
Tatyana dayanova
I had purchased blue sapphire and happy with the original product.Thanks to Mr.Abhishek for guide and select the proper gem as per my requirement.
Dipendra Ranawat